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RETURNS POLICY INFORMATION
It is our goal to offer the highest level of service to our valued customers. Please contact us directly at 1-949-566-0380 Option #3 if you have questions about any of our products, services, or our policies. The policies below apply to online purchases only. Please contact the Bliss Home & Design Showroom at 1-949-566-0380 Option #1 or info@blisshomeanddesign.com for in-store return and shipping policies.
Returns Policy
You have up to 1 business day from the order date to cancel an order and receive a refund. After 1 business day, orders are non-refundable. We guarantee satisfaction on our items so we will be more than happy to review any issues of products that are received not as depicted or advertised. Please email support@blisshomeanddesign.com for any issues.
Price Matching
Bliss Home and Design will negotiate a price match at the request of the customer. Request must include a link to the exact item from a qualified and reputable online store. Excludes custom items. In the event that you do find an item offered for less and would like to receive the savings, please email us at support@blisshomeanddesign.com or give us a call at 1-949-566-0380 Option #3 to place your order. Please have ready the competitor's website address and product URL so we can verify the information.
- Applicable items must be new and an exact match (construction, finish, color, dimensions) to what is currently offered on Bliss Home & Design.
-be aware that shipping costs from our competitor’s sites MUST be factored in when comparing to our prices.
-no promos/coupons can be factored into the competitor price in further reducing their price and cannot be combined with BHD price to further reduce any "Price Match.”
-marked sale items on BHD are excluded.
-Price match will not be applicable for pricing direct from manufacturers, auction items, auction websites, flash sale websites, etc.
-Price match is at BHD's discretion and validity of the offer.
-Price match excludes out of stock and/or backordered items with BHD and our competitor websites.
-Price match cannot be applied to previous purchases.
Sale Items
Products on sale as indicated by slashed out pricing are considered final sale and are not eligible for return for reasons outside of defects and shipping damage.
Color Note
Because every computer/mobile screen displays color differently, we cannot be responsible for variations between the actual product color and how it is displayed on your screen. Descriptions of merchandise, including colors, textures and other features are provided by the manufacturer. Bliss Home and Design assumes no liability whatsoever for the description, for variance, including in colors or textures, minor imperfections and/or for a product not meeting with customer satisfaction, absent a manufacturer-verified defect. We offer fabric swatches and finish samples for most of our vendors. Please contact a customer representative for swatch requests.
Damaged Items
While we do our best to make sure your order arrives in perfect condition, damaged items do occasionally happen. If your order arrives damaged, please contact us for assistance. If you have had a furniture piece delivered and it was damaged during transit, the fright company may be responsible for repairing or replacing the piece. If it cannot be repaired, another piece will be shipped to you.